shooters101
OPFOR
So from a lack of any answer I can only conclude that y'all will not provide any trouble shooting steps to resolve this issue or to issue a RMA to look into the issue.
I'm disappointed with this incounter with your lack of zero help to resolve what could be a stupid easy fix for one of your products, and have a customer shouting your praises. But that is clearly not the case here.
About 5 years ago I made a switch from 100% EOtechs to move to aimpoint for their battery life and reliable of the optic. Until this day I have been nothing but a huge fan boy and when talking with new shooters always telling to look into the Aimpoints.
After 4 email try's and face book try and I do believe they were all respectful request for help in troubleshooting the issue to give me guidance on how to proceed as to either throw it away and buy a new or to send it and let your tech team look at it and give me an estimated cost for repair. Not at one time did I try or expect to get anything free.
But all I got was crickets! I can no longer recommend your products to my friends and family due to your lack of willingness to even reply to a simple email over a several week time frame.
I know I'm just one guy and the chance of you actions today will likely have no impact to your sells but sometimes videos and emails go viral and I will do every thing in my powers to let other aimpoint owners and or those thinking about buying a new aimpoint they they will only receive the item that comes in the box and zero warranty from the company and should look else where when spending their hard earned money in these hard financial times
God Bless America!
Sent from my iPhone
I'm disappointed with this incounter with your lack of zero help to resolve what could be a stupid easy fix for one of your products, and have a customer shouting your praises. But that is clearly not the case here.
About 5 years ago I made a switch from 100% EOtechs to move to aimpoint for their battery life and reliable of the optic. Until this day I have been nothing but a huge fan boy and when talking with new shooters always telling to look into the Aimpoints.
After 4 email try's and face book try and I do believe they were all respectful request for help in troubleshooting the issue to give me guidance on how to proceed as to either throw it away and buy a new or to send it and let your tech team look at it and give me an estimated cost for repair. Not at one time did I try or expect to get anything free.
But all I got was crickets! I can no longer recommend your products to my friends and family due to your lack of willingness to even reply to a simple email over a several week time frame.
I know I'm just one guy and the chance of you actions today will likely have no impact to your sells but sometimes videos and emails go viral and I will do every thing in my powers to let other aimpoint owners and or those thinking about buying a new aimpoint they they will only receive the item that comes in the box and zero warranty from the company and should look else where when spending their hard earned money in these hard financial times
God Bless America!
Sent from my iPhone